Here at GLB Graphics we aim to get your delivery out to you as soon as humanly possible. Our processing time for our orders is 2 working days (this excludes bank holidays and weekends). Our daily cut off for STANDARD free delivery is 22:00. We offer a next day service for an additional cost which has a cut off of 13:00 - if you place your order after this, it will be processed the next working day.
Our delivery time scale are as follows AFTER your product is dispatched:
United Kingdom 1 -2 working days
Europe 5-7 Working Days
Rest of world 7-14 working days
Please be aware that our FREE standard delivery has delivery included in the price (as sadly it isn't really free!). This is an untracked service and the times above are only estimates; if you require guaranteed delivery please select Next Working Day delivery. Our international deliveries are all sent via a tracked service; you will have to pay a customs charge on your product, this is not included in the price.
We do not process order on Fridays so any orders placed after 22:00 on Wednesday will be processed the following Monday (unless next day delivery is selected).
If you haven't received your product 7 working days after the estimated delivery date, please contact us. We will only be able to locate deliveries 28 days after the estimated delivery date - if you contact after this we will not be able to process a refund for you.
Faulty products must be RETURNED before a refund can be processed.
If the product is personalised the item cannot be refunded at all, unless faulty. A photograph of the products must be sent via email before sending the item back so the team can assess the issue and offer a replacement.
If you need to return a product please contact us first, a refund will only be processed if contact is made first and the product is returned undamaged.
If you return any other information please do not hesitate to contact us.